Q: What is EQlibrium?

A: EQlibrium is a counselling company dedicated to promoting emotional intelligence and mental well-being. We offer a range of services, including one-on-one counseling, support groups, resources for counselors, and employee engagement programs.

Q: What makes EQlibrium different from other counseling services?

A: We integrate the pillars of social-emotional learning—self-awareness, social awareness, self-management, relationship management, and responsible decision-making—into all our services. Our approach is both professional and playful, making the process of improving emotional intelligence enjoyable and impactful.

Q: What types of services do you offer?

A: We offer one-on-one counseling sessions tailored to individual needs. Most of our counsellors use evidence based approaches like Cognitive Behavioural Therapy (CBT). We also have support groups for community-based peer support, resources for professional counsellors, and employee engagement programs for businesses.

Q: How do I book a counselling session?

A: You can book a session by visiting our website and using the online booking system, or by contacting us directly through email, chat or direct message via our social media platforms.

Q: Are your services available online?

A: Yes, we offer both in-person and online counseling sessions to accommodate your preferences and needs.

Q: What are support groups, and how can they help me?

A: Support groups are community-based gatherings where individuals can share their experiences to a group of no more than 15 people. You will be able to offer mutual support and gain insights from others facing similar challenges. They provide a sense of belonging and can be incredibly beneficial for emotional well-being. All participants will be asked to sign a confidentiality form upon joining the group, so that everyone feels safe to share.

Q: How do I join a support group?

A: You can join a support group by visiting our website, where you’ll find information on upcoming groups and how to sign up. Alternatively, you can contact us directly for more information.

Q: What do your employee engagement programmes entail?

A: Our employee engagement programmes are designed to foster a supportive and emotionally intelligent workplace culture. We offer workshops, training sessions, and ongoing support to help businesses enhance their employees' well-being and productivity.

Q: How can my organisation benefit from your employee engagement programmes?

A: These programmes can improve employee morale, reduce stress, increase productivity, and create a more cohesive and supportive work environment. Investing in emotional intelligence can lead to better decision-making and improved overall business performance.

Q: How can my organisation book a programme?

A: Programmes are customised specifically for your organisational needs and goals. It is best to book an initial consultation, where a member of our team will meet with you, in person or online, to further discuss the details. You can book an initial consultation in Services>Services for Businesses and Groups> Initial Consultation. Alternatively, you can email us via the contact form or at support@EQlibrium.org.

Q: What resources do you provide for counsellors?

A: At the moment, the resources are under construction. We aim to offer a variety of resources, including training workshops, professional development courses, and access to the latest research and best practices in the field of emotional intelligence and mental health.

Feel free to contact us if you have suggestions, comment or contributions.

Q: How can I access these resources?

A: It is all still under construction but counsellors will be able to access our resources by visiting the "For Counsellors" section on our website, where you’ll find information on available programs and how to enroll.

Q: What are your fees for counselling services?

A: Our fees vary depending on the type and length of the session and the expertise of the therapist. For detailed information on pricing, please visit "Services" or contact us directly.

Q: Do you accept insurance?

A: We are currently working with providers and aim to accept a variety of insurance plans. Please check with your insurance provider to ensure coverage and contact us if you have any specific questions or requirements regarding insurance.

Q: What if I can’t afford counselling?

A: We believe that mental health support should be accessible to everyone. We have volunteers in our team and may have financial assistance options available. Please contact us to discuss your situation.

Q: How do I get started with EQlibrium?

A: Getting started is easy! Visit our website to learn more about our services, book a session online, or reach out to us directly via email, chat or direct message.

Q: What should I expect in my first counselling session?

A: Your first session will involve an initial assessment where we get to know you, understand your needs and discuss your goals. This helps us tailor our approach to best support your journey.

We will also explain how you are the expert in your life and you have no obligation/hurt feelings to continue if you do not feel comfortable and safe.

Q: Do I have to book a session everytime I want to see a counsellor?

A: After your first session, if you feel like you are comfortable to continue with us, you can make a regular booking time and purchase a discounted subscription of 5 bookings. You can get more information about this in "Services" or you can contact us directly.